If you are unhappy with an item that you have purchased from us online, you may return it for store credit within 7 days of receipt. We only accept returns for purchases made from our online shop. Jewelry purchased through any of our retailers must be returned to the store from which it was purchased and are subject to the retailer’s individual store policy.
We cannot accept returns on items purchased during sales or special promotions, custom orders or international orders. Items must be returned with their original packaging and in perfect, unworn condition.
To return or exchange an item, please email us at email@example.com for a return authorization number. Items cannot be accepted for a return or repair without an RA number.
For your protection, please insure the package for the full purchase amount. Emily Amey Jewelry is not responsible for items lost or damaged during transit.
Store credit is issued upon receipt of the item. Refunded credits do not include shipping costs.