What is your repair policy?
We stand behind the quality of our merchandise and are happy to provide repairs due to manufacturing issues free of charge for one year from the date of purchase from our online store. After one year, repairs changes may incur.
Elective repairs, such as ring resizing or chain lengthening typically involve a charge. They are repaired at the owner's expense plus the shipping charge.
Can I get my ring resized if it doesn't fit?
We will do our best to help you determine your ring size. But if the size you ordered doesn't fit, we can help. For elective repairs such as ring resizing, there is a $25 service charge plus the cost of additional materials and shipping.
I lost my earring. Can I order a mate?
Sure, we will be happy to create a mate for your lost earring. Half pairs of earrings cost half the price of a full pair of earrings plus shipping.